Bill MacKenty


ITIL Lifecycle Processes

Posted in Educational Tech Leadership on 20 - October 2013 at 09:28 AM (9 years ago). 13 views.

ITIL Lifecycle Processes For my own study notes, and to help anyone out there who wants it. Service Strategy Service Portfolio Management Financial Management Demand Management Business Relationship Management Strategy Generation Service Design Service Catalog Management Supplier Management Service Level Management Availability Management Capacity Management Design Coordination IT Service Continuity Management Service Transition Evaluation Service Validation and Testing Service Asset and Configuration Management Change Management Release and Deployment Management Service Operation Incident Management Problem Management Request Fulfillment Event Management Access Management Continual Service Improvement (ITILĀ® is a registered trademark of the Cabinet Office)