Bill MacKenty

 
 
 

ITIL: Services in a K-12 School

Posted in Educational Tech Leadership on 27 - December 2013 at 04:41 PM (8 years ago). 13 views.

For external customers (students, families, and prospective families) : Learning with technology hardware tools Learning with technology software (and web-based-applications) tools Learning management service Information service covering school activities, athletics, and school-life Information service covering academic progress and progress towards standards Information service covering school community activities Interactive admissions services Interactive re-enrolment services Interactive enrolment services Information services for prospective families For internal customers (teachers, administrators, professional support staff) : Interactive information service covering student information - including progress towards meeting standards Information service covering internal school information Interaction services for calendaring Customized reporting services Interactive admissions services Interactive re-enrolment services Interactive enrolment services