Bill MacKenty

Support

Today I helped one of our technicians update some laptops. We don’t have a push server, so it’s a manual job - each laptop for 25 minutes. 

I have spoken about the importance of support before, and I suppose I just wanted to say it again. Technology is more than equipment and blinking lights (to be sure, that’s the fun part for me).  However, without technical, and in-class support for the teachers, it really won’t shine.