Bill MacKenty

 
 
 

It’s quiet

Posted in Educational Tech Design Leadership HOWTO google on 06 - October 2010 at 11:13 AM (12 years ago). 13 views.

Maybe this is what a successful IT transition looks like. We moved almost 200 users to google apps for education today, October 6th 2010. We have 30 in-house support people wandering around looking for trouble. We have loads of support and assistance. We've been busy the last month planning, meeting, talking, and acting. And now, the day of the transition - it's quiet. I've personally visited every classroom in our school, been in the business offices, and it's quiet. We are monitoring every system, and staring at our support inbox. we are absolutely primed to react quickly and decisively to email problems. We've communicated to everyone, many times, about this switch. I'll be honest, I didn't sleep well the last week, and had some nightmare scenarios floating through my head. Of course, we had a last-minute-almost-kill-the-whole-thing emergency. We were working on the issue until 11:00pm last night (someone in our organization had previously registered our older domain, so we couldn't create an alias to it - we had to delete the old apps, but in order to do that, we had to prove domain ownership, and yadda yadda yadda). Now, however, it's working. And it's quiet.